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Privacy policy

Data Protection

Books Islamia are committed to protecting your privacy. We will only store, use and disclose the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice). We collect information about you for two reasons: firstly, to process your order and contact you in case of queries and secondly, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. If you change your mind after having signed up to receive emails/mailings then please select the relevant option within Your Mailings once you have logged in to your account.

The only information we will collect about you is: your name, address, telephone number and email address.

We don't hold your credit/debit card information on our web-server and any personal information we do hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code. Also, provided that you inform us of any changes, the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you inform us of any inaccuracies we will delete or correct them promptly. We will never collect sensitive information about you without your explicit consent. If we transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We are registered under the Data Protection Act and all data is held and used in accordance with the act.

Books Islamia will occasionally make names and addresses (but never email addresses or phone numbers) available to companies that we think may be of interest to you, unless you have told us otherwise. If you do not wish to be contacted by these companies, please contact us. Please include your customer number, name and address in your correspondence.

To find out the information we hold about you or to correct these details, please write to:

The Data Protection Officer
Books Islamia
15 Station Road

Use of cookies

We use “cookies” – small text files that are stored on your browser – to smooth and enhance your shopping experience and to track and analyse the patterns of behaviour of visitors to our site. We also use cookies to store your personal information so that you do not need to re-register each time you place an order. The information collected in this way can be used to identify you unless you modify your browser settings.

How we are striving to comply with EU law on cookies

The EU brought in a new law in May 2011 to monitor the ways in which websites use cookies more effectively. Because some unscrupulous websites use cookies in ways which are aggressive or even illegal, all companies will now be required to be much more upfront in the way that they use cookies. Books Islamia will always open with our customers on issues of privacy and data holding, we would be more transparent as we attempt to comply as closely as possible with this new legislation while still providing a good service to our customers.

What we use cookies for

We use cookies in the following ways:

  • To enable customers to shop – saving the books in your basket, recognising your details when you check out etc
  • To recommend and advertise books based on your past purchases or browsing history
  • To analyse our customer buying habits and enable us to market books to all our customers more effectively
  • To conduct research and diagnostics to improve our website

Managing your use of cookies

You can usually modify your browser to eliminate the use of cookies – the easiest way to do this is to use the Help option in your browser. However, please be aware that opting out of cookies may affect your use of our website and you may lose some of the functionality you currently enjoy. We are working on new ways to use technology to make it easier for you to manage your use of cookies, but we would like to stress that the cookies we use enable us to market to you intelligently and sensitively, making our use of cookies something that is beneficial to your shopping experience.

If you have any comments or queries about our use of cookies, please contact us and we will be happy to help you. and we will do our best to answer quickly and informatively.

Your consent

By submitting your information you consent to the use of that information as set out in this policy statement. If we change our policy we will post the changes on this page and we may place notices on other pages of the website to inform you about any change. Continued use of our service will signify that you agree to any such changes. If you have any questions or comments about privacy, you should contact us and we will be happy to help you.